Safety Updates

 

February, 2021 

  

Dear Valued Clientele,  

Thank you for choosing us as your preferred dealership and service center. Your health and well-being along  with our employees is always a top priority for us. As we continue to monitor updates to the COVID-19  outbreak, rest assured we are taking every precaution to keep our guests and employees well protected.  Here are the current steps we have in place: 

• FACIAL COVERING – as local municipalities have mandated and in conjunction with CDC guidelines  the use of facial coverings while indoors is required by all patrons and staff. Additionally in  conjunction with CDC guidelines, patrons and staff who have recovered from the virus, who have  antibodies or who have been vaccinated are still required to wear facial coverings. 

• HANDSHAKE FREE ZONE – our dealership has suspended handshakes upon greeting our guests and  have posted creative alternatives to make your visit as pleasant and comfortable as possible.  • SOCIAL DISTANCING – our facilities are clearly marked for your satisfaction and well-being for  proper 6 foot social distancing guidelines.  

• DAILY SANITATION PROCESS – our cleaning crew and staff are working diligently to continually  wipe down surfaces and keep our environment germ free.  

• HAND SANITIZERS – we have ample supply of hand sanitizer at your disposal throughout the  dealership.  

• COMPLIMENTARY VEHICLE SANITATION – we have initiated a process to safely sanitize your  vehicle before a service appointment covering all key touchpoints in your vehicle including:  dashboard, steering wheel, gear shift, radio, cup holders, seats/seatbelts, handles, controls and  child safety seats.  

• LOANER VEHICLES - every loaner vehicle is thoroughly wiped down and sanitized after each use.  • SOLO TEST DRIVES – For your safety, we have implemented solo test drives with ample time for  questions and review before and after.  

• EMPLOYEE HEALTH – all employees have been instructed to self-quarantine with doctor’s  certification if they have been exposed to a COVID-19 patient or if they have traveled to high impact areas (as declared by the CDC) or taken a cruise. As a company, we have paused all non essential travel.  

We are here for all your automotive needs. We have numerous options available including online shopping,  at home test drives along with pickup and delivery for vehicle service appointments. 

We are very grateful for your loyalty and support during this situation. We will provide updates as any  changes mandate. 

Blessings upon you and your family, 

Kevin Snyder 

Vice President

Phone Numbers:Sales Hours:
  • Mon - Thu9:00 AM - 6:00 PM
  • Fri9:00 AM - 8:00 PM
  • Sat9:00 AM - 7:00 PM
  • SunClosed
Concierge Hours:
  • Mon - Fri7:30 AM - 5:30 PM
  • Sat7:30 AM - 4:00 PM
  • SunClosed
Service Hours:
  • Mon - Fri7:00 AM - 6:00 PM
  • Sat7:30 AM - 4:00 PM
  • SunClosed
Parts Hours:
  • Mon - Fri7:00 AM - 6:00 PM
  • Sat7:30 AM - 4:00 PM
  • SunClosed
Fleet Hours:
  • Mon - Sat9:00 AM - 6:00 PM
  • SunClosed
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Duval Chevrolet 29.9554, -82.107.